Sr Manager, Maintenance Control

November 17, 2025

Other Jobs To Apply

No other job posts for this day.

11/10/25 Location: Integrated Operations Ctr (DFW-SV02) Cities: Dallas - TX Requisition ID: 82344 Job Description Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job <ul><li>This position is a member of the Maintenance Control Team within the Integrated Operations Center.</li><li>Fast paced, collaborative environment supporting the AA mainline operation.</li><li>The Fleet Manager is the primary MOC contact for all fleet maintenance and reliability issues.</li><li>The Fleet Manager is responsible for oversight of the MOC Fleet desks and the day-to-day strategic operations of their fleets.</li><li>Ensures operational, regulatory, and fiscal performance</li></ul> What you'll do <ul><li>Reports to Director Fleet Management, MOC.</li><li>Provide oversight and support team of Maintenance Control Technicians (MCTs) and the MOC Supervisor(s).</li><li>Manage safety, work schedules, time control, adherence to Company rules/regulations and Union contracts.</li><li>Act as the primary focal point and provide guidance as the Subject Matter Expert (SME) for maintenance items on the American Airlines fleet, including conducting / participation on powerplant or chronic investigative committees.</li><li>Maintain open channel of communication with Engineering to address fleet trends and receive insight into fleet system issues.</li><li>Creates, governs, and evaluates processes which ensure accomplishment of day-to-day analyses of aircraft fleets and systems.</li><li>Ensures processes are effective to create accurate Bills of Work (BOW) and schedule repairs of repetitive and chronic problems with minimal operational impact.</li><li>Participate in other Company interdepartmental working groups as assigned or required.</li><li>Accomplish Line Maintenance Station visits to act as liaison between Line Maintenance and IOC.</li><li>Represent Maintenance at external manufacturer, vendor, industry, and regulatory meetings.</li><li>Act as a liaison between the FAA, Maintenance, Engineering and Flight Operations regarding aircraft fleet related technical matters.</li><li>Ensure accuracy and currency of all MOC processes and procedures. Review and revise, as required.</li><li>Perform additional duties as assigned by Upper Management.</li></ul> All you'll need for success Minimum Qualifications- Education & Prior Job Experience <ul> <li>High School Diploma or GED equivalency</li> <li>7 years line maintenance experience</li> <li>7 years management/leadership experience</li> <li>5 years MOC and/or vendor maintenance management / oversight experience</li></ul> Preferred Qualifications- Education & Prior Job Experience <ul> <li>Bachelor's degree in relevant field or equivalent experience/training</li> <li>Experience leading diverse teams in multiple locations</li> <li>10 years line maintenance experience</li> <li>10 years management/leadership experience</li></ul> Skills, Licenses & Certifications <ul> <li>Demonstrated outstanding organization and time management skills</li> <li>Critical thinker and excellent problem-solving ability used to achieve goals and objectives</li> <li>Ability to concurrently manage multiple tasks and effectively plan for and handle shifting priorities in a dynamic work environment</li> <li>Excellent communication, presentation and interpersonal skills with ability to interact effectively with all levels both verbally and written</li> <li>Demonstrated ability to lead and influence a team of cross-departmental members to achieve consensus and desired results</li> <li>Focused on the future; demonstrated ability to lead strategy development and execution</li> <li>Vast working knowledge of AA policies & CFR requirements related to Line Maintenance</li> <li>Adept in Maintenance Operations Control (MOC) policies and procedures in working with our maintenance providers</li> <li>Proven track record achieving results</li> <li>Willingness and ability to travel regularly and overnight</li> <li>FAA A&P License</li> <li>Believes in and promotes the American Airlines five leadership attributes: <ul> <li>Caring - we care about all team members</li> <li>Collaboration - We succeed as a team</li> <li>Development - We build future leaders</li> <li>Results - We drive to be the best</li> <li>Future - We continually challenge the status quo</li> </ul> </li> <li>Moderate proficiency with Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.</li></ul> What you'll get Feel free to take advantage of all that American Airlines has to offer: <ul> <li>Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li> <li>Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. </li> <li>Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.</li> <li>401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li> <li>Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul> Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...