Remote Customer Service Representative / Answering Service Agent – Earn Up to $17/hr

May 8, 2026

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REMOTE POSITION - APPLICANTS MUST RESIDE IN PENNSYLVANIA, FLORIDA, MARYLAND, VIRGINIA OR WEST VIRGINIA

Why People Enjoy Working At Advantage TeleMessaging, Inc.

Stable full-time employment
Weekly pay with direct deposit
Work-from-home convenience
Supportive team environment

Join A Growing Remote Team That Makes A Difference Every Day

Do you enjoy helping people and being the calm, professional voice someone hears when they need assistance?

Are you dependable, detail-oriented and comfortable multitasking in a fast-paced environment?

Advantage TeleMessaging, Inc. is growing, and we’re looking for friendly, professional individuals to join our remote answering service team.

This is a stable, full-time customer service position and NOT telemarketing, cold calling or gig work. Our agents provide real customer support for businesses across the United States and Canada.

If you take pride in professionalism, communication and reliability, we’d love to hear from you.

About Us

Founded in 1994, Advantage TeleMessaging, Inc. is an award-winning leader in the answering service and contact center industry. We proudly provide 24/7/365 telemessaging solutions for businesses nationwide.

Our success is built on teamwork, professionalism, reliability and exceptional customer care.

Available Full-Time Shifts

This is a 2nd Shift, Full-Time position (40 hours per week). Flexibility is required.

Typical Days:

Mondays
Tuesdays
Thursdays
Fridays
Saturdays

Typical Shifts (Eastern Time):

12pm–8pm
1pm–9pm
2pm–10pm
3pm–11pm

Additional scheduling requirements:

One weekend shift per week is required
Availability during holidays is required

Pay & Benefits

We believe in rewarding reliability and great work.

Compensation:

Earn up to $17/hour after attendance bonus
- Starting Base Pay: $15/hour
- Earn an additional $2/hour attendance bonus after 90 days
Weekly pay with direct deposit

Benefits Include:

Company-provided equipment
Medical, dental, and vision insurance
Telemedicine benefits
Flexible Spending Accounts (Section 125 plans)
401(k)
Paid Time Off
Supportive remote team environment
And much more

What You'll Do

As an Answering Service Agent, you will:

Professionally answer incoming calls for a variety of businesses
Take accurate messages and relay information clearly
Assist callers with empathy and professionalism
Enter information into company systems while speaking with callers
Communicate effectively with team members and supervisors
Help create a positive experience for every caller

What We’re Looking For

Qualified candidates should:

Have strong customer service skills
Communicate clearly and professionally
Have a friendly, polished phone presence
Be dependable and punctual
Demonstrate strong spelling and typing skills
Be comfortable multitasking while handling calls
Enjoy working as part of a team
Meet work-from-home requirements, including:
- A separate, quiet workspace free from noises and distractions
- High-speed wired internet connection (no Wi-Fi)
Be flexible and able to work the required schedule
Pass a pre-employment drug screen and background check (a requirement of employment)

Preferred Qualifications:

Bilingual (English/Spanish) preferred, but not required
Previous call center or answering service experience is a plus

Ready to Apply?

If you’re dependable, customer-focused and excited to be part of a supportive, professional team then we encourage you to apply today.

Join Advantage TeleMessaging, Inc. and make a real difference... one call at a time!

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...