[Remote] Cloud Services Administrator 1

November 17, 2025

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Note: The job is a remote job and is open to candidates in USA. Insight Global is looking for a Remote Cloud Administrator to join their team. This role is responsible for delivering exceptional technical and customer support by managing inbound service requests and resolving system and infrastructure issues.

Responsibilities

Deliver exceptional technical and customer support by managing inbound service requests and ensuring timely resolution using strong troubleshooting and communication skills.
Serve as the primary point of contact for customers, resolving system and infrastructure issues across Microsoft and Linux operating systems, VMware vSphere virtualization, and desktop technologies—both physical and virtual.
Actively monitor infrastructure, respond to alerts, and collaborate with engineering teams to maintain system availability and business continuity.
Execute regular system patching, reference technical documentation, and adhere to security protocols.
Support end-users, maintain knowledge base resources, and escalate issues within established SLAs.

Skills

3 years of experience supporting hybrid environments including Microsoft and Linux operating systems, with hands-on exposure to VMware vSphere virtualization and infrastructure patching routines.
Skilled in desktop support across both physical and virtual platforms, with a strong grasp of networking fundamentals, hardware troubleshooting, and system maintenance best practices.
Familiarity with enterprise-grade blade server technologies such as Cisco UCS and HP BladeSystem, and a solid understanding of datacenter-wide virtualization strategies.
Background in customer-facing technical roles including help desk, call center, or service desk support, with a focus on delivering responsive and knowledgeable assistance.
Experience with advanced blade architectures such as Cisco UCS and HP BladeSystem, as well as datacenter-wide virtualization.
Previous experience in customer service, help desk, or service desk environments is beneficial.
A bachelor’s degree in Information Management, Computer Science, or a related field—or equivalent experience—is preferred.

Company Overview

Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT, and government. It was founded in 2001, and is headquartered in Atlanta, Georgia, USA, with a workforce of 1001-5000 employees. Its website is https://insightglobal.com/.

Company H1B Sponsorship

Insight Global has a track record of offering H1B sponsorships, with 223 in 2025, 164 in 2024, 75 in 2023, 17 in 2022, 3 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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