Ramp Agent (SJC) at Southwest Airlines San Jose, CA

November 20, 2025

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Southwest Airlines is one of the leading airlines in the United States, widely recognized for its commitment to customer service, efficiency, and employee satisfaction. Founded in 1967, Southwest Airlines has grown to become a major player in the airline industry with a strong presence in domestic and some international markets. Based on the principles of low fares and friendly service, Southwest connects millions of passengers every year to numerous destinations across the country and beyond. The company is known for its unique corporate culture that encourages teamwork, respect, and a fun working environment. Southwest Airlines operates a comprehensive network of hubs and bases, including the San Jose International Airport where this particular Ramp Agent role is located. The company prides itself on a stable work environment that offers equal learning and growth opportunities to its employees. Its workforce is treated with care and respect, reflecting the same attitude and dedication that Southwest expects its employees to demonstrate towards customers day in and day out. The airline also offers competitive pay, benefits, and many unique perks that make working for Southwest an attractive option for job seekers. The Ramp Agent position at Southwest Airlines in San Jose, CA, is a full-time, regular employment opportunity with a starting pay of $20.00 per hour along with a generous benefits package. This role is crucial in providing legendary customer service by handling baggage and cargo service, assisting with aircraft servicing, directing aircraft on the airport ramp, and performing related ground operations activities. Ramp Agents are integral team members who ensure that ground handling of cargo, baggage, and aircraft is done efficiently and safely, which directly impacts the overall customer experience and on-time flight operations. Ramp Agents at Southwest work in a dynamic, fast-paced environment where teamwork and communication are essential. They collaborate closely with internal departments and external partners to maintain a seamless, cooperative workflow. Their work involves physically demanding tasks such as loading and unloading baggage and cargo, operating various motorized ramp equipment, cleaning aircraft interiors, servicing lavatories, and maintaining safety and security standards on the ramp and around aircraft. In addition to hands-on physical work, Ramp Agents are responsible for paperwork accuracy, safety compliance, and communication with multiple stakeholders including pilots, operations agents, and ground crew. Southwest Airlines emphasizes safety, time management, and customer service in its Ramp Agent role. Applicants must be capable of working under pressure and strict time constraints to achieve quick aircraft turnarounds. They should be physically fit to carry heavy loads, climb stairs, and work in a variety of weather conditions while maintaining a professional, well-groomed appearance. The company also requires all Ramp Agents to be fully vaccinated against COVID-19 in compliance with government mandates for federal contractors. In summary, the Ramp Agent position at Southwest Airlines offers a fulfilling career opportunity in a reputable, employee-focused airline. With competitive wages, extensive benefits, and unique company advantages such as free flights and profit sharing, Southwest provides a supportive and engaging workplace for individuals interested in aviation ground operations and exemplary customer service. This role is ideal for candidates who want to be part of a vibrant team delivering exceptional travel experiences while enjoying personal and professional growth.

No education requirement
No experience requirement
Must possess a valid state motor vehicle operator's license
Must be able to obtain a SIDA badge and meet all local airport requirements
May be required to obtain a Customs Seal and meet all requirements for international flights
Requires obtaining and maintaining USPS clearance
Must be able to lift and move items of 70 pounds or more regularly
Must be able to climb, bend, kneel, crawl, and stoop frequently
Must be able to work in cramped or high places
Must be fully vaccinated against COVID-19 prior to start
Must be at least 18 years of age
Must be a U.S. citizen or authorized to work in the United States under the Immigration Reform Act of 1986
Must comply with company attendance standards
Must meet grooming and uniform standards

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