Product Manager, Healthcare

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<p><span><span><span>At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. <br><br>Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.<br><br>First Advantage is seeking a<b><span> </span>Healthcare Product Manager<span> </span></b>to join our Drug & Occ Health Screening (DOHS) product team. This role is focused on driving value across healthcare screening, credentialing, onboarding, and hiring workflows by working closely with healthcare clients and internal healthcare subject matter experts.<br><br>You will partner directly with healthcare customers to understand their operational challenges, regulatory requirements, and hiring workflows, and translate those insights into prioritized product initiatives. Working closely with our Healthcare Vertical team, engineering, and other cross-functional partners, you will help define and execute a healthcare-specific product roadmap that delivers measurable client and business impact.<br><br><b>Who You Are:</b></span></span></span></p><ul><li><span><span><span><span>You are self-motivated and ready to “roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion.</span></span></span></span></li><li><span><span><span><span>As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal.</span></span></span></span></li><li><span><span><span><span>An Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new.</span></span></span></span></li><li><span><span><span><span>A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology.</span></span></span></span></li></ul><p><br><span><span><span><b>What You'll Do:</b></span></span></span></p><ul><li><span><span><span><span>Work closely with healthcare clients to identify unmet needs, workflow gaps, and product opportunities across screening, credentialing, onboarding, and hiring.</span></span></span></span></li><li><span><span><span><span>Partner with the Healthcare Vertical team to understand challenges across clients and synthesize insights into a cohesive, healthcare-specific product roadmap.</span></span></span></span></li><li><span><span><span><span>Lead product discovery efforts, including client interviews, workflow analysis, and validation of healthcare use cases.</span></span></span></span></li><li><span><span><span><span>Translate healthcare business and regulatory requirements into clear product requirements, user stories, and acceptance criteria.</span></span></span></span></li><li><span><span><span><span>Prioritize product initiatives based on client value, regulatory impact, and business outcomes.</span></span></span></span></li><li><span><span><span><span>Collaborate with engineering, architecture, and operations teams to drive successful implementation of healthcare-focused product enhancements.</span></span></span></span></li><li><span><span><span><span>Communicate product vision, roadmap progress, and outcomes to internal stakeholders and healthcare clients.</span></span></span></span></li><li><span><span><span><span>Develop and maintain subject matter expertise in healthcare screening and hiring workflows, including compliance considerations.</span></span></span></span></li></ul><p><span><span><span> <br><b>What You May Need to be Successful:</b></span></span></span></p><ul><li><span><span><span><span>Bachelor’s degree in Business, Technology, or a related field or equivalent experience.</span></span></span></span></li><li><span><span><span><span>2-5 years of experience in product management or related roles.</span></span></span></span></li><li><span><span><span><span>Experience in healthcare screening, credentialing, onboarding, hiring, or workforce-related domains is strongly preferred.</span></span></span></span></li><li><span><span><span><span>Demonstrated ability to work directly with clients to gather requirements, identify opportunities, and drive product decisions.</span></span></span></span></li><li><span><span><span><span>Strong understanding of healthcare workflows and the ability to learn regulatory and compliance considerations.</span></span></span></span></li><li><span><span><span><span>Excellent communication skills, with the ability to translate client needs into actionable product direction.</span></span></span></span></li><li><span><span><span><span>Comfort operating in ambiguity and balancing competing client and business priorities.</span></span></span></span></li></ul><p><br><span><span><span><b>Why First Advantage is Your Next Big Career Move  </b><br>First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.<br><br>Additional benefits offered to our eligible people include:</span></span></span></p><ul><li><span><span><span><span>Ability to work remotely with occasional business <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">travel   </span></span></span></span></span></li><li><span><span><span><span>Medical, Vision, Dental, and supplementary benefit plans</span></span></span></span></li><li><span><span><span><span>401k with an employer match, and an Employee Stock Purchase Plan (ESPP)  </span></span></span></span></li><li><span><span><span><span>Competitive and flexible Paid Time Off (PTO) and 8 paid company <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">holidays   </span></span></span></span></span></li><li><span><span><span><span>Access to new tech and growth opportunities, and leaders who want to see you succeed!</span></span></span></span></li></ul><p><br><span><span><span><b>What Are You Waiting For? Apply Today!</b><br>You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!<br><br><i>The salary range for this position is approximately $105K-125K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process</i></span></span></span></p><p><b>We have great people here and are looking for more. Come join us!</b><br> </p><p>Follow us:</p><ul><li><p><a href="https://www.facebook.com/FirstAdvantage1" target="_blank" rel="noopener noreferrer"><span style="color:#0875e1"><u>Facebook</u></span></a></p></li><li><p><a href="https://www.instagram.com/first_advantage/" target="_blank" rel="noopener noreferrer"><span style="color:#0875e1"><u>Instagram</u></span></a></p></li><li><p><a href="https://www.linkedin.com/company/first-advantage" target="_blank" rel="noopener noreferrer"><span style="color:#0875e1"><u>LinkedIn</u></span></a></p></li><li><p><a href="https://twitter.com/firstadvantage" target="_blank" rel="noopener noreferrer"><span style="color:#0875e1"><u>X</u></span></a></p></li><li><p><a href="https://www.youtube.com/user/FirstAdantage1" target="_blank" rel="noopener noreferrer"><span style="color:#0875e1"><u>YouTube</u></span></a></p></li></ul><p></p><p><i><b>Equal Employment Opportunities at First Advantage</b><br></i><span style="color:#000000"><i>First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.</i></span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...