Inventory Control & Quality Assurance (ICQA) Leader - Flow Center - Chicago, IL

November 15, 2025

Other Jobs To Apply

No other job posts for this day.

The pay range is $71,000.00 - $128,000.00Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at <a href="https://corporate.target.com/careers/benefits" target="_blank">https://corporate.target.com/careers/benefits</a>.About us:Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. <a href="https://corporate.target.com/about" target="_blank">Learn more about Target here</a>.A role in a Supply Chain Facility means being on the very front lines of getting product to the guest as fast as possible—a critical differentiator and one of the most essential Logistics functions. You’ll reach beyond the bounds of your team to partner across the enterprise and find solutions to support the business. Whether it’s through focusing on our regional or upstream distribution centers, import warehouses, or fulfillment and flow centers, you’ll have a chance to positively impact thousands of fellow team members and Target guests worldwide, further differentiating Target from all the rest. There’s so much good work to be done, from Distribution Center Operations, where process and problem-solving drive our results; Quality Management, which influences and maintains our good name in the retail marketplace, or overall Distribution Center Productivity, where we’re always analyzing and recalibrating how to best support our people, process and technology investments to support an ever evolving business. About the job:<div><div><div>As an Inventory Control & Quality Assurance (ICQA) Leader, you will oversee assigned ICQA </div><div>responsibilities and supervise a group of ICQA team members and Inbound Problem Solvers in execution of those quality routines, functions, and research. You will be responsible for the leadership & development, coaching, and performance management of the training team. This includes providing frequent constructive and critical feedback on work quality to enhance individual performance, providing guidance and direction, and leading, developing, and administering performance management, reviews, corrective actions, and terminations. You will oversee all onboarding and completion of required training for new hires and support overall continued enhancement of the team’s capability. It’s expected that you develop and maintain positive working relationships across all levels of the organization. You will be responsible for root causing quality defects and pre-receipt defects within the operation and analyzing the site’s operating methods and procedures to identify gaps in inventory control and quality assurance. You will lead improvements within inbound receipts, bin and location accuracy, order cancels, and other quality indicators identified through process audits, while also identifying and escalating vendor trends in pre-receipt defects and damages. In leading the ICQA department for a distribution site, you will determine the appropriate methods and problem solving tools to use and implement new practices/procedures, inclusive of leading kaizen and continuous improvement events. You will get the opportunity to implement innovative and creative ways to achieve desired results while collaborating across multiple operational departments to drive quality goals and meet inventory control metrics, and fostering an environment in which diverse backgrounds are respected and valued. </div><div>Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs. </div><div>About You: </div><div><ul><li>Job Description– Field Exempt Role </li><li>Four-year degree or equivalent experience </li><li>Work independently and in a team environment. </li><li>Ability to work in an environment with frequently changing and competing priorities. </li><li>Ability to navigate web based ICQA reporting and forms (such as Microsoft SharePoint/Microsoft </li><li>Forms/Smartsheet). </li><li>Six-Sigma/Lean Thinking/Quality Management/Continuous Improvement/Process Engineering experience</li></ul></div></div><div><div><ul><li>Ability to communicate clearly and effectively to a variety of audiences; strong reasoning, and </li><li>organizational skills </li><li>Strong analytical, operational research, root cause, and problem solving skills </li><li>Proven ability to motivate teams and manage conflict; ability to provide feedback and develop team </li><li>Ability to read, interpret, and effectively communicate necessary policies and procedures to others </li></ul></div></div></div>Benefits EligibilityPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_DAmericans with Disabilities Act (ADA)In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...