Dispatcher - FT Nights

November 24, 2025

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Assumes responsibility for switchboard operation, alarm monitoring, after hours answering service, functions as the communications hub for the facility, disseminates information and maintains departmental records.

Split shift: 2 shifts- 11p to 7a and 3 shifts- 3p to 11p

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

Monitor and dispatch internal emergency response to all Kansas Standardized Emergency Codes integrated with Life and Facility Safety alarms.
Provide and disseminate information and maintain departmental records. Work closely with 911 dispatches during emergency situations.
Perform as Communication Center during Hospital Incident Command System activation for internal or external disasters such as Mass Casualty or Severe Weather situations
Receive after hours calls and route appropriately as directed.
Demonstrate proficient and efficient receipt and relay of communications via mastery of switchboard, public address systems, written, oral, and electronic communications.
Utilizes Hutchinson Regional on-call systems in an efficient and accurate manner including the interpretation of practice and departmental schedules, demonstrating conformity with Telecommunications protocols for contacting staff.
Act in accordance with the established mission, vision, and values.
Abide by the Health Insurance Portability and Accountability privacy and security regulations regarding all aspects of Protected Health Information (PHI).
Maintain effective communication and professional working relationships with patients/clients and their representatives, team members, contractors, physicians, peers, outside agencies, and the public.

General Responsibilities:

Perform other duties as assigned.

People Management Responsibilities:

Does this position have people management responsibilities?:

Yes 🗷 No

"Yes" indicates that this position entails overseeing and guiding team members, encompassing employment decisions and/or suggestions, as well as conducting formal performance assessments.

"No" indicates that this position does not involve managing team members.

Minimum Qualifications:

Required Education and Experience

none

Required License/Certifications/Registrations

none

Preferred Qualifications:

Preferred Education and Experience

Associate's Degree or higher in communications or related field.
Previous switchboard or dispatching experience.
One-year office or healthcare employment.

Preferred License/Certifications/Registrations

none

Knowledge, Skills, and Abilities:

Active listener of transmissions of various types of communication messages (written, oral, and electronic communications).
Strong background in customer service.
Moderate computer level skill.
Keyboarding skills.
Demonstrated ability to communicate effectively.
Knowledge of medical terminology.
Microsoft Office software program utilization (Excel, Word)

Physical Requirements:

With or without accommodation.

Sedentary Work: Occasionally exerting up to 10 lbs - frequently exerting up to 5 lbs. Less than 10% of the day may be standing or walking.

We offer competitive pay, a generous benefit package and a reason to be proud of what you do, every day.

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