Block Advisor Tax Advisor - Remote

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<strong>About The Role<br><br></strong>As you inspire people to make confident, informed decisions about their lives, careers, and money, you’ll build client relationships that will grow stronger every year.<br><br>Joining H&R Block as a <strong>Remote Tax Professional</strong> means you’ll serve clients with diverse tax needs and you’ll have the support of an expert team, dedicated to providing you with advanced tax training you’ll need to be successful.<br><br><strong>Day to day, you'll...<br><br></strong><ul><li>Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email) </li><li>Generate business growth, increase client retention, and offer additional products and services</li><li>Understand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your remote work is impacting results </li><li>Grow your tax expertise<br><br></li></ul><strong>Required Qualifications<br><br></strong><ul><li>Experience completing individual tax returns</li><li>Experience working in a fast-paced environment</li><li>Access to high speed, reliable internet</li><li>Experience and skilled in technology (specifically MS Teams and Outlook)</li><li>Inspire confidence in our clients with your ability to communicate complex tax situations concisely via phone, email and chat </li><li>Experience utilizing effective customer service techniques </li><li>Analytical and problem-solving skills</li><li>Successful completion of the H&R Block Tax Knowledge Assessment1 or equivalent</li><li>High school diploma / equivalent or higher</li><li>Must complete continuing education requirement and meet all other IRS and applicable state requirements</li><li>Availability to work a minimum of 20 hours a week during peak tax season </li><li>Skill in researching information using various tax and publication tools to understand the client’s need (i.e., IRS Publications/Instructions)<br><br></li></ul>1<em>Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.<br><br></em><strong>Preferred Qualifications<br><br></strong><ul><li>CPA or Enrolled Agent certification</li><li>Experience completing complex tax returns</li><li>5+ years of experience in accounting, finance, bookkeeping or tax</li><li>Experience conducting virtual tax interviews that create confidence in clients </li><li>Tax planning and audit support experience</li><li>Sales and/or marketing experience <br><br></li></ul><strong>Why work for us<br><br></strong>At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.<br><br>That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.<br><br><strong>Pay Range Information<br><br></strong>The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.<br><br><strong>Pay Range<br><br></strong>$11.00 - $80.00/Hr.<br><br><strong>Sponsored Job<br><br></strong>#7545

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...