Account Based Marketing Specialist - India

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<h1 style="line-height:1.2;margin-top:27px;margin-bottom:8px;"><span style="font-size:20pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Account Based Marketing Specialist</span></span></span></span></span></span></h1><p style="line-height:1.38;"><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:italic;"><span style="text-decoration:none;">Location: India</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">SweetRush has an exciting opportunity for a talented professional to join our Marketing team!</span></span></span></span></span></span></p><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:13.999999999999998pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="background-color:#ffffff;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Who We Are</span></span></span></span></span></span></span><br><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">At SweetRush, we believe that when you put people at the center of business, magic happens. As a global leader in learning and development, we blend high-end storytelling, emerging tech like AI and VR, and deep psychological insights to help organizations—from iconic global brands to essential nonprofits—flourish. We are a remote-first, tight-knit community built on a foundation of radical empathy and creative excellence. Our work isn’t just about the awards we win with incredible partners such as Hilton, Google, Bridgestone, Adidas, SHRM, and numerous others; it’s about balancing profit with a genuine desire to spread good in the world. If you are a caring innovator who believes work should be life-centered and impactful, then this is where you come in…</span></span></span></span></span></span></p><h2 style="line-height:1.38;margin-top:24px;margin-bottom:8px;"><span style="font-size:13.999999999999998pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">About the Opportunity </span></span></span></span></span></span><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;"> </span></span></span></span></span></span></h2><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">The Account-Based Marketing (ABM) Specialist is essential for driving targeted demand generation and accelerating commercial growth within our most valuable accounts. The role involves close collaboration with Sales Leadership (Directors and Account Management Team Lead) and is a key partner who translates account insights and market intelligence—particularly within the Learning & Development (L&D) industry—into highly targeted, actionable marketing programs.</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">The ABM Specialist owns the tactics and execution of multi-channel, account-focused campaigns, ensuring alignment between marketing and sales to support opportunity development and client expansion. They are responsible for delivering personalized, high-impact experiences across channels, optimizing campaign performance, and ensuring all initiatives are executed efficiently, on brief, and on strategy to drive engagement, pipeline, and revenue growth.</span></span></span></span></span></span></p><h2 style="line-height:1.38;margin-top:24px;margin-bottom:8px;"><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Location:</span></span></span></span></span></span><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;"> Remote</span></span></span></span></span></span><br><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Type of Hire:</span></span></span></span></span></span><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;"> Full Time</span></span></span></span></span></span><br><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Start Date: </span></span></span></span></span></span><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">ASAP</span></span></span></span></span></span></h2><span style="font-size:18px;"><span style="font-family:Arial, Helvetica, sans-serif;"><strong>*A Portfolio is required for this position</strong></span></span><h2 style="line-height:1.3800000000000001;margin-top:24px;margin-bottom:5px;"><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">SweetRush is a remote organization, and as such, all resources must be technically savvy, have access to a strong internet signal, be comfortable with virtual/instant messaging and conferencing tools, and generally be available during established working hours.</span></span></span></span></span></span></h2><h2 style="line-height:1.38;margin-top:24px;margin-bottom:8px;"><span style="font-size:13.999999999999998pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Salary/Hourly Range: </span></span></span></span></span></span><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Salary is negotiable </span></span></span></span></span></span></h2><p style="line-height:1.38;"><span style="font-size:13.999999999999998pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Essential functions include:</span></span></span></span></span></span></p><ul><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Develop and execute ABM and demand generation campaigns specifically targeting the L&D industry.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Partner closely with Sales and Marketing Leadership (Directors and Account Management Team Lead) to identify, prioritize, and refine target accounts and buyer personas.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Plan and execute multi-channel campaigns across digital platforms and owned assets to drive engagement within key accounts.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Design and run synchronized ABM “plays” across channels, ensuring consistent and personalized messaging that aligns with SweetRush's voice and brand.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Measure campaign performance, analyze results, and continuously optimize tactics to improve ROI and conversion rates.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Support alignment between Marketing and Sales teams, ensuring smooth handoff of qualified opportunities and consistent follow-through.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Collaborate with Sales and Marketing Design teams to develop on-brand, high-impact campaigns and assets.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Write tailored communication assets such as emails, brochures, and landing pages to support account engagement.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Maintain and manage campaign data within CRM systems (HubSpot experience preferred).</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Ensure close attention to detail in campaign execution, reporting, and data integrity.</span></span></span></span></span></span></li></ul><h2 style="line-height:1.38;margin-top:24px;margin-bottom:8px;"><span style="font-size:13.999999999999998pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">What You Bring - Required Skills</span></span></span></span></span></span><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;"> </span></span></span></span></span></span></h2><ul><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Familiarity with the Learning & Development (L&D) industry is highly desirable.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><u><strong><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">5+ years of experience in B2B Marketing, with at least 2 years focused on ABM or Field Marketing.</span></span></span></span></span></span></strong></u></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Proven experience in Account-Based Marketing and/or demand generation.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Strong understanding of B2B service company marketing strategies and buyer journeys.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Hands-on experience with CRM platforms (HubSpot preferred).</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Strong analytical skills with the ability to interpret campaign data and translate insights into actionable improvements.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Excellent campaign management and organizational skills.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Detail-oriented with the ability to manage multiple campaigns simultaneously.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Collaborative mindset with experience working cross-functionally with Sales and Marketing teams.</span></span></span></span></span></span></li></ul><p style="line-height:1.38;"><span style="font-size:13.999999999999998pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">SweetRush Is an Equal Opportunity Employer</span></span></span></span></span></span></p><p style="line-height:1.3800000000000001;"><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="background-color:#ffffff;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief; national, social, or ethnic origin; sex (including pregnancy); age; physical, mental, or sensory disability; HIV status; sexual orientation, gender identity, and/or expression; marital, civil union, or domestic partnership status; past or present military service; family medical history or genetic information; family or parental status; or any other status protected by the laws or regulations in the locations where we operate. SweetRush will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.</span></span></span></span></span></span></span></p><p style="line-height:1.3800000000000001;"><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="background-color:#ffffff;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></span></span></span></span></span></span></p><h2 style="line-height:1.38;margin-top:24px;margin-bottom:8px;"><span style="font-size:13.999999999999998pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Call to Action:</span></span></span></span></span></span><span style="font-size:13.999999999999998pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;"> </span></span></span></span></span></span><span style="font-size:13.999999999999998pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Submit Your Resume!</span></span></span></span></span></span></h2><p style="line-height:1.3800000000000001;background-color:#ffffff;"><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#333333;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Team chemistry is everything to us, so our ultimate goal is to find the right fit. If the above describes your interests and experience, and you believe this will be a dream job, please submit your resume. We are excited to hear from you!</span></span></span></span></span></span></p><p style="line-height:1.3800000000000001;"><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#333333;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Please note: </span></span></span></span></span></span><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#333333;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">We're all about remote work and have collaborators based all around the world; however, SweetRush is a US-based company, and English is our primary language. If you'd like to be considered for this opportunity, please submit your resume in English.</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">SweetRush believes in transparency and fairness. And for that reason, all of our active searches are available on the SweetRush “Join Us” page at </span></span></span></span></span></span><a href="https://www.sweetrush.com/join-us/" style="text-decoration:none;"><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#1155cc;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:underline;"><span><span>https://www.sweetrush.com/join-us/</span></span></span></span></span></span></span></span></a><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">.  You can also find our openings posted on our LinkedIn company page under the “Jobs” tab at </span></span></span></span></span></span><a href="https://www.linkedin.com/company/sweetrush/jobs/" style="text-decoration:none;"><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#1155cc;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:underline;"><span><span>https://www.linkedin.com/company/sweetrush/jobs/</span></span></span></span></span></span></span></span></a><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">. </span></span></span></span></span></span><br><br><span style="font-size:12pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Unfortunately, cybercriminals take advantage of good people. Please know that SweetRush would never ask for your personal information, such as SSN, banking information, credit cards, etc., during the application or interview process. Always be mindful to protect your personal and financial information, and use careful judgment when providing information to talent acquisition professionals.</span></span></span></span></span></span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...